Effective Date: September 25, 2026
Welcome to Sani4all. Throughout these Terms of Service, the words “we,” “us,” “our,” and “Sani4all” refer to Sani4all and Sani4All Nederland B.V.
Sani4all operates this online store and provides the products, website content, features, tools, and services made available to customers through https://sani4all.store/ (collectively, the “Services”).
These Terms of Service, together with the policies referenced in this document, establish the terms that apply when you browse our website, use our Services, or purchase products from us.
By accessing or using our website, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website or Services.
1. Eligibility and Use of Our Website
By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you provide information to us when creating an account, placing an order, or contacting us, you agree that the information you provide is accurate, complete, and current.
You are responsible for ensuring that any information you provide, including your name, billing information, payment information, email address, and delivery address, is accurate.
2. Website and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices, and other information displayed on our website are accurate and up to date.
However, slight differences may occur between product images displayed on your device and the actual product due to:
- Screen resolution
- Device settings
- Lighting
- Photography conditions
- Manufacturing variations
Product specifications, descriptions, availability, and other information may be updated from time to time.
We may correct errors or inaccuracies when they are identified.
3. Product Availability
All products are subject to availability.
We reserve the right to:
- Limit quantities available for purchase.
- Discontinue products.
- Update product specifications.
- Correct product information.
- Refuse or cancel an order where there is a legitimate reason to do so.
If an order cannot be fulfilled after it has been placed, we will contact you using the contact information provided with your order and handle the matter in accordance with applicable law.
4. Placing an Order
When you place an order through our website, you are submitting a request to purchase the selected products.
Before completing checkout, you should carefully review:
- Products selected
- Quantity
- Product price
- Delivery address
- Payment information
- Applicable delivery information
- Order total
An order is subject to acceptance and availability.
After placing an order, you will normally receive an order confirmation by email.
Receiving an order confirmation does not remove any rights or obligations provided by applicable consumer protection law.
5. Order Cancellation
If you wish to cancel an order before it has been shipped, please contact us as soon as possible.
We will try to accommodate cancellation requests before the order enters fulfillment.
Once an order has been processed or shipped, cancellation may no longer be possible through our normal order-processing procedure. In such cases, you may use the applicable return or statutory withdrawal procedure.
Please see our Return Policy for further information.
6. Pricing
All product prices displayed on our website are shown in euros (€) unless otherwise stated.
Prices may change from time to time.
The price applicable to your order is the price displayed at the time you complete your purchase, subject to any obvious pricing error or applicable legal requirements.
Any applicable taxes or other mandatory charges will be displayed as required before you complete your purchase.
7. Promotions and Discounts
From time to time, Sani4all may offer promotional prices, discount codes, or other special offers.
Promotional offers may have additional terms, conditions, eligibility requirements, or expiration dates.
Where specific promotional terms apply, those terms will apply to the relevant promotion.
We reserve the right to correct obvious errors or withdraw a promotion where there is a legitimate reason to do so, subject to applicable law.
8. Payment
We currently accept the payment methods made available during checkout, including:
- PayPal
- Afterpay
By submitting an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.
Payment processing may be handled by the relevant payment provider.
Additional terms of the applicable payment provider may also apply.
For more information, please see our Payment Policy.
9. Shipping and Delivery
We currently ship orders within the Netherlands only.
Standard shipping is free.
Our current order cut-off time is 5:00 PM.
Estimated delivery information is provided in our Shipping Policy.
Delivery dates and timeframes are estimates and may be affected by circumstances such as carrier delays, public holidays, weather, transportation issues, or other circumstances outside our reasonable control.
10. Delivery Address
You are responsible for providing a complete and accurate delivery address.
If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful.
Please contact us as soon as possible if you discover an error in your delivery information.
We will try to assist with address changes before an order is processed or shipped, but we cannot guarantee that changes will always be possible.
11. Returns
We accept eligible returns for both defective and non-defective products.
Our return window is 30 calendar days from the date of delivery.
We do not offer direct exchanges.
For complete information about eligible returns, return conditions, return shipping, and the return procedure, please read our Return Policy.
12. Refunds
Approved refunds are normally issued to the original payment method.
Our refund processing time is up to 10 calendar days after the applicable return has been received and the refund has been approved.
We charge no restocking fee.
For complete information about refund processing, please see our Refund Policy.
13. Consumer Rights
Nothing in these Terms of Service is intended to exclude, restrict, or replace any mandatory consumer rights that apply under Dutch or European Union law.
Where applicable law provides consumers with rights, guarantees, withdrawal rights, remedies, or other protections, those rights remain applicable.
14. Intellectual Property
All content available through our website, including where applicable:
- Sani4all branding
- Logos
- Product images
- Text
- Graphics
- Page layouts
- Website design
- Videos
- Audio
- Product descriptions
- Other website materials
is owned by Sani4all, its licensors, or other applicable rights holders and is protected by applicable intellectual property laws.
You may use our website for personal and lawful shopping purposes.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by law.
15. Website Use
You agree to use our website only for lawful purposes.
You must not use our website to:
- Violate applicable laws or regulations.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of our website.
- Introduce malicious software or harmful code.
- Attempt to obtain another person's personal information without authorization.
- Engage in fraudulent activity.
- Impersonate another person or business.
- Abuse our website, employees, or customers.
- Scrape or reproduce website content for unauthorized commercial purposes.
We reserve the right to restrict access where necessary to protect our website, customers, business, or service providers.
16. Customer Reviews and Feedback
If you voluntarily submit a review, comment, suggestion, photograph, or other feedback to Sani4all, you confirm that you have the right to submit that content.
You must not submit content that:
- Is unlawful.
- Infringes another person's intellectual property or privacy rights.
- Is fraudulent or misleading.
- Contains malicious software.
- Contains abusive or threatening material.
- Impersonates another person.
We may moderate, remove, or decline to publish content that violates applicable law or our website rules.
17. Third-Party Services and Payment Providers
Our website may use third-party services, including payment providers, delivery providers, website technology providers, analytics services, or other service providers necessary to operate our business.
Third-party services may have their own terms and privacy policies.
Where you use a third-party service, you may also be subject to that provider's applicable terms.
18. Links to Third-Party Websites
Our website may contain links to third-party websites.
These websites are operated independently from Sani4all.
We are not responsible for the content, availability, security, privacy practices, or policies of third-party websites.
You should review the terms and privacy policies of third-party websites before using them.
19. Privacy
Personal information collected through our website is handled in accordance with our Privacy Policy.
We may process information necessary to:
- Process orders
- Process payments
- Deliver products
- Provide customer support
- Manage returns and refunds
- Maintain website security
- Meet legal obligations
- Operate and improve our Services
20. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be:
- Available
- Uninterrupted
- Error-free
- Completely secure
- Free from technical problems
Temporary interruptions may occur because of maintenance, technical issues, hosting problems, security events, or circumstances outside our reasonable control.
21. Errors and Corrections
Our website may occasionally contain typographical errors, inaccurate information, outdated information, or technical errors relating to:
- Products
- Prices
- Availability
- Product descriptions
- Promotions
- Shipping information
- Other website content
Where an error is identified, we may correct the information.
If an error materially affects an order, we will handle the situation in accordance with applicable law.
22. Limitation of Liability
To the maximum extent permitted by applicable law, Sani4all will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.
Nothing in these Terms limits mandatory consumer rights or statutory rights that cannot legally be excluded.
23. Events Outside Our Reasonable Control
We are not responsible for delays or failures caused by circumstances outside our reasonable control, including where applicable:
- Natural disasters
- Severe weather
- Transportation disruptions
- Carrier delays
- Public emergencies
- Government actions
- Infrastructure failures
- Internet or telecommunications failures
- Strikes or labor disruptions
- Other events beyond our reasonable control
Where such circumstances occur, we will make reasonable efforts to continue providing our Services and communicating with affected customers.
24. Suspension or Termination
We may restrict or suspend access to our website where reasonably necessary to:
- Protect our website or systems.
- Prevent fraud or abuse.
- Comply with applicable law.
- Protect customers or our business.
- Address security concerns.
Such action does not affect rights that you have under applicable consumer protection law.
25. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, the updated version will be published on this page with a revised effective date where appropriate.
The updated Terms will apply from the effective date stated in the updated version, subject to applicable law.
26. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.
27. No Waiver
If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce that provision later.
28. Governing Law and Consumer Rights
These Terms are governed by the applicable laws of the Netherlands, subject to any mandatory consumer protection laws that apply to you.
Consumers retain any mandatory rights and protections provided by applicable Dutch and European Union law.
Nothing in these Terms prevents a consumer from exercising a mandatory legal right or bringing a claim before a competent authority or court where permitted by applicable law.
29. Contact Us
If you have questions about these Terms of Service, please contact us.
Sani4all
Sani4All Nederland B.V
De Centrale 29A
8924 CZ Leeuwarden
Netherlands
Email: info@sani4all.store
Phone: +31 58 251 0303
Customer Support: 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM
Time Zone: Central European Summer Time (CEST)
30. Related Policies
For additional information about your purchase and use of our website, please review: